… strength of service brands in service industry of Pakistan using three fundamental pillars
in building service brand equity ie service quality, customer satisfaction and customer loyalty. …

… the relationship between service quality, customer satisfaction and customer loyalty in fast-…
equation model for the dependency of service quality, satisfaction and loyalty. The analysis …

… With that, the objectives of the study are twofold: First, to examine the relationship
between service quality and customer satisfaction of the hotels in suburban areas and …

… Service quality and customer satisfaction are … customer loyalty. This article presents two
studies that rely on divergent methodologies to examine whether or not quality and satisfaction …

… This study points out that satisfaction and service quality … identify the determinants of customer
satisfaction in the context … between customer satisfactions, service quality and customer …

… of service quality, customer satisfaction and image on customer loyalty in Malaysian … service
quality, customer satisfaction and image have significant and positive influence on customer …

… service quality, customer trust and customer religious commitment on customer satisfaction
and … Respondents were Islamic banks’ customers domiciled in East Java. A predetermined …

… the link of service quality, customer satisfaction and trust on customer loyalty in Malaysia …
research model that connect, service quality, customer satisfaction, trust to customer loyalty. …

… are adopting a customer-centered strategy. The focus is shifting to enhanced customer
satisfaction through superior service quality for higher customer retention, loyalty and profitability. …

… The purpose of this study was to measure customer satisfaction with service quality delivered
by the three mobile operators in Macedonia. As was previously mentioned, the three ACSI …