Consumer engagement in social media brand communities: A literature review

ZR Santos, CMK Cheung, PS Coelho, P Rita - International Journal of …, 2022 - Elsevier
… using social media brand communities to engage consumers … concepts (brand communities
in social media and consumerconsumer engagement in social media brand communities. …

The influence of social media interactions on consumerbrand relationships: A three-country study of brand perceptions and marketing behaviors

S Hudson, L Huang, MS Roth, TJ Madden - International journal of …, 2016 - Elsevier
social media programs. Yet there is little research about how social media use is associated
with consumerbrand … between social media use and customer brand relationships. The first …

A mixed-method approach to examining brand-consumer interactions driven by social media

A Rohm, V D. Kaltcheva, G R. Milne - Journal of research in …, 2013 - emerald.com
… base to interactions between brands and consumers driven by social media. We identify …
of social media-driven brand-consumer interactions, where personal motives for brand and …

Fostering brandconsumer interactions in social media: the role of social media uses and gratifications

YS Qin - Journal of Research in Interactive Marketing, 2020 - emerald.com
… to targeted consumerssocial media pages. This … consumers’ motives of using social media
in general influence their potential brandconsumer interactions and the following branding

The impact of social media on consumer-brand loyalty: A mediating role of online based-brand community

AB Jibril, MA Kwarteng, M Chovancova… - Cogent Business & …, 2019 - Taylor & Francis
… through social media platforms and its relationship on consumers’ … of social media and the
inspiration of brand owners to … moderating role of social media on brand community formation (…

Consumer brand engagement in social media: Conceptualization, scale development and validation

LD Hollebeek, MS Glynn… - Journal of interactive …, 2014 - journals.sagepub.com
… a CBE scale in specific social media settings, we … a consumer's positively valenced
brand-related cognitive, emotional and behavioral activity during or related to focal consumer/brand

Does brand-consumer social sharing matter? A relational framework of customer engagement to brand-hosted social media

F Simon, V Tossan - Journal of Business research, 2018 - Elsevier
… This study refers to brand-consumer interactions in brand-hosted social media. … Sharing
Value is considered as a predictor of consumer engagement toward brand-hosted social media. …

The effect of social media communication on consumer perceptions of brands

B Schivinski, D Dabrowski - Journal of Marketing Communications, 2016 - Taylor & Francis
… in the field of social media communication related to brand management, a phenomena that
social media influence consumers' perception of brands, but also how they affect consumers

The impact of social media conversations on consumer brand choices

Y Liu, RA Lopez - Marketing Letters, 2016 - Springer
… the role of social media conversations in consumer brand choices. In … consumer sentiment
expressed on social media regarding different brands and nutritional content affect consumers

Engaging luxury brand consumers on social media

V Kumar, I Khan, M Fatma, A Singh - Journal of consumer marketing, 2022 - emerald.com
… This paper aims to consider social media marketing activities and consumer-brand … engage
consumers of luxury brands on social media platforms to engender a favorable response. …