[引用][C] Social media in an alternative marketing communication model

C Castronovo, L Huang - Journal of marketing development …, 2012 - na-businesspress.com
… When integrated through a social media platform, viral, guerilla, and events-based … ,
marketing communications, and social media marketing. Secondly, it will develop a managerial

Social media and related technology: Drivers of change in managing the contemporary sales force

WC Moncrief, GW Marshall, JM Rudd - Business Horizons, 2015 - Elsevier
… how social media is affecting the role of the sales manager … how social media is impacting
the sales management function … their personal social media communications from those that …

Social media and its effect on communication

R Maggiani - Solari making the complicated simple. Retrieved on …, 2014 - procomm.ieee.org
… of social media has altered the basic rules of communication, … The one-way communication
methods of the recent past (… technical communication managers and project managers. …

How social media applications affect B2B communication and improve business performance in SMEs

WYC Wang, DJ Pauleen, T Zhang - Industrial Marketing Management, 2016 - Elsevier
Social Media Apps (SMA) are widely used to facilitate individual communications. In company
situations, they are utilized as a channel to communicate with their customers. However, …

Lessons for crisis communication on social media: A systematic review of what research tells the practice

M Eriksson - International Journal of Strategic Communication, 2018 - Taylor & Francis
social media crisis communication to crisis managers and/or … b) directs advice and lessons
to crisis managers and/or crisis … of a crisis communication effort, crisis managers need to map …

Active social media management: the case of health care

AR Miller, C Tucker - Information systems research, 2013 - pubsonline.informs.org
… We find that if a hospital devotes its postings toward client-specific communications, then
active social media management can still lead to incremental user-generated content that is a …

Current social media uses and evaluations in American museums

A Fletcher, MJ Lee - Museum management and curatorship, 2012 - Taylor & Francis
… questions regarding effective implementation of communication strategies in social media. …
social media and to what extent social media is being used for communication management

Balancing acts: Managing employees and reputation in social media

J Rokka, K Karlsson, J Tienari - Journal of Marketing Management, 2014 - Taylor & Francis
… in all three companies expect positive communication from their employees in social
media. This is despite the fact that openness, truthfulness, and authenticity are emphasised as …

Customer engagement and performance in social media: a managerial perspective

O Boujena, I Ulrich, A Manthiou, B Godey - Electronic Markets, 2021 - Springer
managerial perspective on customer engagement and performance metrics in the context of
social media. … from 41 companies, 23 advertising/communication agencies, and 10 research/…

Social media and culture in crisis communication: McDonald's and KFC crises management in China

L Zhu, D Anagondahalli, A Zhang - Public Relations Review, 2017 - Elsevier
management demonstrated the multiplicative interaction effects between culture, organization,
and social media … into the mechanics of social media crisis management from a Chinese …