User experience with smart voice assistants: The accent perspective

D Pal, C Arpnikanondt, S Funilkul… - 2019 10th …, 2019 - ieeexplore.ieee.org
Voice assistants (VA) like Siri, Alexa, Google Assistant, Cortana, and Bixby are increasingly
becoming popular among the general mass. They are being used by a large group of people …

Measuring user experience quality of voice assistants

AM Klein, A Hinderks, M Schrepp… - 2020 15th Iberian …, 2020 - ieeexplore.ieee.org
… Measuring the quality of user experience (UX) must, therefore, also be of great interest to …
and improve voice assistants. In this article, three scales for measuring the UX aspects of voice

Multi-agent voice assistants: An investigation of user experience

N Zargham, M Bonfert, R Porzel, T Doring… - Proceedings of the 20th …, 2021 - dl.acm.org
… All these aspects affect the user experience in its combination. In this section, we summarise
related work on voice assistant usage, human characteristics in VAs, and multiparty …

A review of subjective scales measuring the user experience of voice assistants

LID Faruk, MD Babakerkhell, P Mongkolnam… - IEEE …, 2024 - ieeexplore.ieee.org
… Textual chatbot and voice assistants are both forms of conversational … with users. By
scrutinizing previous literature review studies on both voice assistants and chatbot user experiences

Panel: voice assistants, UX design and research

JJ Kaye, J Fischer, J Hong, FR Bentley… - Extended Abstracts of …, 2018 - dl.acm.org
… based on user experience, privacy, VA personalization, the situated use of VA, and other
issues relevant to understanding VA UX design. Following, we describe the format of this panel. …

User experience comparison of intelligent personal assistants: Alexa, Google Assistant, Siri and Cortana

A Berdasco, G López, I Diaz, L Quesada, LA Guerrero - Proceedings, 2019 - mdpi.com
… The first part of the study was the identification of the voice assistants that would be
evaluated by the participants, which was achieved through a literature review. The selected …

A new approach to measure user experience with voice-controlled intelligent assistants: a pilot study

F Le Pailleur, B Huang, PM Léger… - … , HCI 2020, Held as Part of …, 2020 - Springer
user experience with a smart voice assistant … the users experience during the interaction,
which could provide new insights to researchers and developers in the field of voice assistant. …

Exploring User Experience with Voice Assistants: Impact of Prior Experience on Voice Assistants

LID Faruk, S Funilkul, P Mongkolnam… - Proceedings of the 13th …, 2023 - dl.acm.org
experience affect the user experience while using multiple VA, which ultimately affect their
overall preference. Understanding VA user experience is … must consider user preferences for …

Voice usability scale: measuring the user experience with voice assistants

DS Zwakman, D Pal, T Triyason… - … Symposium on Smart …, 2020 - ieeexplore.ieee.org
… evaluation of voice assistants. The Voice Usability Scale (VUS) is formulated based on
three themes: information quality and relevance, semantic intelligence, and user satisfaction, …

Personified Virtual Assistants: Evaluating Users' Perception of Usability and UX

C Mont'Alvão, M Maués - … of Usability and User-Experience, 2022 - taylorfrancis.com
… Besides my experience is not good when using voice assistants, I believe that my main
motivation to keep trying is laziness, mainly when I am in bed, or I do not want to look at a shiny …