… water utility turnaround framework, elaborated in this report. A framework for turning around
poorly performing water … of the water utility turnaround framework, elaborated in this report. …

… In undertaking such a turnaround, due recognition should be given to the preceding history
and embedded behavioural patterns. “To gain maximum traction, the PM strategy needs to …

… institutional capacity of water utilities. The draft evaluation framework was piloted with
key informants in water utilities that provide water services to two major cities of South Asia. …

… Water. The objectives of the study were; (a) to evaluate the turnaround plans implemented
in the water sector, (b) to uncover success factors attained when undertaking turnaround plans…

… The legal framework had become more conducive for improved performance when NWSC
had been reorganized under a new Statute in 1995. The new Statute gave the Corporation …

… In undertaking such a turnaround, due recognition should be given to the preceding history
and embedded behavioural patterns. “To gain maximum traction, the PM strategy needs to …

… We apply the framework discussed in the section ‘Analytical framework’for deriving lessons
… of these measures clearly indicate that turnarounds in water utilities are indeed possible in …

… -IHE Institute for Water Education, developed the analytical framework and oversaw the …
has substantially fallen short of expectations that it would help turn around this sector (Box 1). In …

… I am also thankful to the staff of the Process plants approached during the case studies,
questionnaire survey and framework validation for their contributions to this research. …

… of the financial sustainability of utilities. Similar types of perverse incentives are documented
in the Utility Turnaround Framework (UTF), such as using utility jobs to secure votes or …