[HTML][HTML] Customers satisfaction on robots, artificial intelligence and service automation (RAISA) in the Hotel Industry: A comprehensive review

F Wu, N Sorokina, ED Putra - Open Journal of Business and Management, 2023 - scirp.org
Due to the 4th Industrial Revolution, Artificial Intelligence and other internet technologies
such as RAISA (Robots, Artificial Intelligence and Service Automation) have been adopted …

[PDF][PDF] Customers Satisfaction on Robots, Artificial Intelligence and Service Automation (RAISA) in the Hotel Industry: A Comprehensive Review

F Wu, N Sorokina, ED Putra - 2023 - scirp.org
Due to the 4th Industrial Revolution, Artificial Intelligence and other internet technologies
such as RAISA (Robots, Artificial Intelligence and Service Automation) have been adopted …