The impact of quality management practices on performance: an empirical study

VS Patyal, M Koilakuntla - Benchmarking: An International Journal, 2017 - emerald.com
Purpose The purpose of this paper is to explore the relationship between quality
management (QM) and performance, specifically how the infrastructure and core QM …

The impact of quality management practices on performance: an empirical study

VS Patyal, M Koilakuntla - Benchmarking: An International Journal, 2017 - emerald.com
The impact of quality management practices on performance: an empirical study | Emerald
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