Dealing with conflict-with superiors, peers, or subordinates-is one of the most difficult
challenges a manager faces. Conflict is inevitable in organizations, and the way it is …

Conflict Resolution: What Works? Owl conks-with elopers, pees, or subordinates-i. one of
the mosta manager. b inevit-ai, Ie in, and the way kb revolvedcan have far.. alar but …

The article discusses conflict management and the research done using the critical incident
methodology to research the appropriateness and effectiveness of the two main approaches …