How retailer ownership of vs. collaboration with sharing economy apps affects anticipated service quality and value co-creation

ES Mai, S Ketron - Journal of Business Research, 2022 - Elsevier
The sharing economy has disrupted the retailing industry by increasing competition as an
emerging platform of service innovation. Today's retailing is transforming to play a role in the …

How retailer ownership of vs. collaboration with sharing economy apps affects anticipated service quality and value co-creation

S Ketron - Journal of Business Research, 2022 - econpapers.repec.org
The sharing economy has disrupted the retailing industry by increasing competition as an
emerging platform of service innovation. Today's retailing is transforming to play a role in the …

How retailer ownership of vs. collaboration with sharing economy apps affects anticipated service quality and value co-creation

ES Mai, S Ketron - Journal of Business Research, 2022 - ideas.repec.org
The sharing economy has disrupted the retailing industry by increasing competition as an
emerging platform of service innovation. Today's retailing is transforming to play a role in the …