Online community: enhancing the relationship marketing concept through customer bonding

I Szmigin, L Canning, AE Reppel - International journal of service …, 2005 - emerald.com
Purpose–To revisit relationship marketing in the context of the digital economy.
Design/methodology/approach–The paper develops a conceptual framework (the customer …

[引用][C] Online community: enhancing the relationship marketing concept through customer bonding

I Szmigin, L Canning, H Reppel - … Journal of Service …, 2005 - research.birmingham.ac.uk
Online community: enhancing the relationship marketing concept through customer
bonding — University of Birmingham Skip to main navigation Skip to search Skip to main …

Online community: enhancing the relationship marketing concept through customer bonding

I Szmigin, L Canning, AE Reppel - International Journal of …, 2005 - ingentaconnect.com
Purpose‐To revisit relationship marketing in the context of the digital economy.
Design/methodology/approach‐The paper develops a conceptual framework (the customer …

[引用][C] Online community: enhancing the relationship marketing concept through customer bonding

I Szmigin, L Canning… - Journal of …, 2005 - Emerald Group Publishing, Limited