[PDF][PDF] Service quality measurement in Croatian banking sector: Application of SERVQUAL Model

S Marković, G Katušić - bib.irb.hr
Service quality has become an important factor for success and recognition in the banking
sector. The financial services belong to a group of services that almost all people of …

Service Quality Measurement in Croatian Banking Sector: Application of SERVQUAL Model

S Markovic, J Dorcic, G Katusic - MIC 2015: Managing Sustainable …, 2015 - ideas.repec.org
Service quality has become an important factor for success and recognition in the banking
sector. The financial services belong to a group of services that almost all people of …

[PDF][PDF] Service Quality Measurement in Croatian Banking Sector: Application of SERVQUAL Model

S Marković, J Dorčić, G Katušić - fm-kp.si
Service quality has become an important factor for success and recognition in the banking
sector. The financial services belong to a group of services that almost all people of …

Service Quality Measurement in Croatian Banking Sector: Application of SERVQUAL Model

S Marković, D Jelena, G Katušić - MIC 2015: Managing Sustainable Growth, 2015 - croris.hr
Sažetak Service quality has become an important factor for success and recognition in the
banking sector. The financial services belong to a group of services that almost all people of …

Service Quality Measurement in Croatian Banking Sector: Application of SERVQUAL Model

S Markovic, J Dorcic, G Katusic - 2015 - econpapers.repec.org
Service quality has become an important factor for success and recognition in the banking
sector. The financial services belong to a group of services that almost all people of …

[PDF][PDF] Service Quality Measurement in Croatian Banking Sector: Application of SERVQUAL Model

S Marković, J Dorčić, G Katušić - researchgate.net
Service quality has become an important factor for success and recognition in the banking
sector. The financial services belong to a group of services that almost all people of …

Service Quality Measurement in Croatian Banking Sector: Application of SERVQUAL Model

S Marković, J Dorčić, G Katušić - fm-kp.si
Service quality has become an important factor for success and recognition in the banking
sector. The financial services belong to a group of services that almost all people of …

Service quality measurement in Croatian banking sector: Application of SERVQUAL model

S Marković, J Dorčić, G Katušić - Management International Conference, 2015 - croris.hr
Sažetak Service quality has become an important factor for success and recognition in the
banking sector. The financial services belong to a group of services that almost all people of …