Evaluation and management of new service concepts: An ANP-based portfolio approach

H Lee, C Kim, Y Park - Computers & Industrial Engineering, 2010 - Elsevier
One of the most crucial decisions in service development is concept selection. Nevertheless,
little attention has been paid to evaluation of new service concepts (NSCs). This study …

Evaluation and management of new service concepts: An ANP-based portfolio approach

H Lee, C Kim, Y Park - Computers and Industrial Engineering, 2010 - dl.acm.org
One of the most crucial decisions in service development is concept selection. Nevertheless,
little attention has been paid to evaluation of new service concepts (NSCs). This study …

[PDF][PDF] Evaluation and management of new service concepts: An ANP-based portfolio approach

H Lee, C Kim, Y Park - Computers & Industrial Engineering, 2010 - Citeseer
abstract One of the most crucial decisions in service development is concept selection.
Nevertheless, little attention has been paid to evaluation of new service concepts (NSCs) …

Evaluation and management of new service concepts: An ANP-based portfolio approach

H Lee, C Kim, Y Park - Computers & Industrial Engineering, 2010 - infona.pl
One of the most crucial decisions in service development is concept selection. Nevertheless,
little attention has been paid to evaluation of new service concepts (NSCs). This study …