In this paper we present a use-case of cognitive agents in university student support. We have developed a cognitive agent called Beautiful ARtificial Intelligence Cognitive Agent (BARICA) that is based on number of artificial intelligence (AI) techniques and technologies including but not limited to natural language processing (NLP), speech recognition, speech synthesis, motion generation and system automation. The implemented system is based on a AI microservice orchestration platform. The cognitive agent has been situated at the Faculty of Organization and Informatics and is connected to a growing number of services that students can use in their daily interaction with the faculty.