Algorithmic management: The case of Airbnb

M Cheng, C Foley - International Journal of Hospitality Management, 2019 - Elsevier
Algorithmic management is rapidly emerging as a strategic management tool in the digital
economy; however, little is known of the outcomes of algorithmic management for users of
the sharing economy platforms. With a focus on one of the most rapidly growing peer-to-peer
platforms, this research investigates how Airbnb hosts have responded to and adapted to
the algorithmic management strategies employed by Airbnb. Findings suggest that
asymmetry of algorithmic information can increase Airbnb's power to influence and control …

Algorithmic management: the case of Airbnb.

CMM Cheng MingMing, C Foley - 2019 - cabidigitallibrary.org
Algorithmic management is rapidly emerging as a strategic management tool in the digital
economy; however, little is known of the outcomes of algorithmic management for users of
the sharing economy platforms. With a focus on one of the most rapidly growing peer-to-peer
platforms, this research investigates how Airbnb hosts have responded to and adapted to
the algorithmic management strategies employed by Airbnb. Findings suggest that
asymmetry of algorithmic information can increase Airbnb's power to influence and control …
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