An empirical examination of the impact of computer information systems on users

R Ryker, R Nath - Information & Management, 1995 - Elsevier
R Ryker, R Nath
Information & Management, 1995Elsevier
This research investigates the effects of computer-based information systems on users and
their jobs. Overall, based upon data collected from 101 users, the results show that
information systems have a positive effect on four of the five core job dimensions (identity,
significance, autonomy, and feedback). No significant impact is detected for the “skill variety”
dimension. Results are also reported when users are broken down according to their
position in the management hierarchy, and their user type (primary, secondary, end-users).
This research investigates the effects of computer-based information systems on users and their jobs. Overall, based upon data collected from 101 users, the results show that information systems have a positive effect on four of the five core job dimensions (identity, significance, autonomy, and feedback). No significant impact is detected for the “skill variety” dimension. Results are also reported when users are broken down according to their position in the management hierarchy, and their user type (primary, secondary, end-users).
Elsevier
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