With the increasing data protection regulations, protecting patients' digital information is a growing concern for healthcare professionals and institutions, as people continuously live their lives through telehealth services. This study examines how threats and coping appraisals, as constructs from protection motivation theory, influence the implementation of telehealth services. The empirical results after data collection and analysis from 543 respondents' using structural equation modelling technique showed that perceived patients' information security threat and privacy risk, perceived telehealth systems security threat and self-efficacy had a significant effect on health professionals' behaviours to use telehealth services. Health professionals' behaviour also had a significant effect on actual telehealth service use. Response efficacy however had no significant effect on health professionals' adoption of telehealth services. The study results contribute to empirical knowledge by identifying health professionals' preparedness to use telehealth services.