Building a compassionate workplace using information technology: Considerations for information systems research

S Chatterjee, S Chakraborty, HK Fulk… - International Journal of …, 2021 - Elsevier
International Journal of Information Management, 2021Elsevier
This opinion paper presents the need for IS research on compassion in the organizational
workplace. Given the current challenges caused by COVID-19, we argue that organizations
need to be resilient to counter the adverse effects of this pandemic. Developing a
compassionate organizational workplace is an effective way to build resilient organizations.
The paper draws attention to the fact that a focus on compassion can be a valuable scope of
inquiry within IS research. It proposes an integrative framework mapping the scope of …
Abstract
This opinion paper presents the need for IS research on compassion in the organizational workplace. Given the current challenges caused by COVID-19, we argue that organizations need to be resilient to counter the adverse effects of this pandemic. Developing a compassionate organizational workplace is an effective way to build resilient organizations. The paper draws attention to the fact that a focus on compassion can be a valuable scope of inquiry within IS research. It proposes an integrative framework mapping the scope of compassion in IS research and develops a research agenda that can aid future inquiry into this phenomenon.
Elsevier
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