In Portugal, there are about 120 thousand social housing and a large share of them are in need of some kind of rehabilitation. Alongside the technical challenge associated with the retrofit measures implementation, there is the challenge of involving the citizens in adopting more energy conscious behaviors. Within the Sharing Cities project and, specifically in the case of social housing retrofit, engagement activities with the tenants are being promoted, along with participation from city representatives, decision makers, stakeholders, and among others. This paper will present a methodology outlined to evaluate the impact of retrofit measures considering the citizen as a crucial retrofit stakeholder. The approach ranges from technical analysis and data monitoring but also conveys activities such as educational and training sessions, interviews, surveys, workshops, public events, and focus groups. These will be conducted during the different stages of project implementation; the definition process, during deployment and beyond deployment of solutions.