Client perceptions of quality of life in accredited and nonaccredited community residential facilities

JM Leibowitz, JW McCalin, EA Evans, P Ruma… - … of Developmental and …, 1994 - Springer
JM Leibowitz, JW McCalin, EA Evans, P Ruma, T Rauner
Journal of Developmental and Physical Disabilities, 1994Springer
Consumer satisfaction as an indicator of quality of life relative to the certification/
accreditation level of community residential facilities was examined using three separate
measures. One hundred forty six subjects residing in 47 separate Centers for the
Developmentally Disabled (CDD's) were surveyed. Results indicated that residents of
nationally accredited CDD's rated their quality of life as superior to those clients living in
nonaccredited facilities. Suggestions for changes in program evaluation methods utilizing …
Abstract
Consumer satisfaction as an indicator of quality of life relative to the certification/accreditation level of community residential facilities was examined using three separate measures. One hundred forty six subjects residing in 47 separate Centers for the Developmentally Disabled (CDD's) were surveyed. Results indicated that residents of nationally accredited CDD's rated their quality of life as superior to those clients living in nonaccredited facilities. Suggestions for changes in program evaluation methods utilizing consumer satisfaction as a major variable are offered.
Springer
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