[EN] Social robotics and the use of information and communication technologies have a significant impact on education. This approach combines robotics and artificial intelligence with a social and emotional perspective to improve the quality of education while providing psychoeducational and emotional support to students. This critical analysis aims to discern whether these technologies, together with inclusive and quality teaching strategies and organisational strategies adapted to each centre and classroom, can enable the presence in class during periods of hospitalisation and/or convalescence of seriously ill students, and facilitate their participation and progress, as well as allow for better accompaniment during the bereavement of the class if this colleague dies. The advantages of these technologies are highlighted as tools of great value in the inclusion and integration of these students during higher education, although it is true that it is essential to carefully assess the advantages and disadvantages before implementing them.