Crowd intelligence in requirements engineering: Current status and future directions

JA Khan, L Liu, L Wen, R Ali - … , REFSQ 2019, Essen, Germany, March 18 …, 2019 - Springer
Requirements Engineering: Foundation for Software Quality: 25th International …, 2019Springer
Software systems are the joint creative products of multiple stakeholders, including both
designers and users, based on their perception, knowledge and personal preferences of the
application context. The rapid rise in the use of Internet, mobile and social media
applications make it even more possible to provide channels to link a large pool of highly
diversified and physically distributed designers and end users, the crowd. Converging the
knowledge of designers and end users in requirements engineering process is essential for …
Abstract
Software systems are the joint creative products of multiple stakeholders, including both designers and users, based on their perception, knowledge and personal preferences of the application context. The rapid rise in the use of Internet, mobile and social media applications make it even more possible to provide channels to link a large pool of highly diversified and physically distributed designers and end users, the crowd. Converging the knowledge of designers and end users in requirements engineering process is essential for the success of software systems. In this paper, we report the findings of a survey of the literature on crowd-based requirements engineering research. It helps us understand the current research achievements, the areas of concentration, and how requirements related activities can be enhanced by crowd intelligence. Based on the survey, we propose a general research map and suggest the possible future roles of crowd intelligence in requirements engineering.
Springer
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