This review paper aims to determine the suitable emotional intelligence theory application in the context of the Malaysian banking industry. To achieve the purpose of this review paper, the research analysis method was examined thoroughly throughout emotional intelligence theories. Findings of this review reveal that the underpinning theories being reviewed are based on the underlying concepts, theoretical background, existing definitions, and various forms of collaborative writing drawn from the educational setting. Some sample studies extracted from different contexts were also provided. Collaborative writing is theoretically backed up by the ideas gathered from the findings of previous studies of emotional intelligence. Based on the outcomes of this review, the direction of implications and limitations are discussed along with suggestions for future research.