in the National Health Service (NHS) in England. Yet there is a perception that inspections
can be gamed. This can happen, for example, when staff members know that an inspection
will soon take place. Using data for 205 NHS hospitals for the period 2011–14, we tested
whether patients' perceptions of cleanliness increased during periods when inspections
occurred. Our results show that during the period within two months of an inspection, there …