Facebook in Venezuela: understanding solidarity economies in low-trust environments
Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, 2018•dl.acm.org
Since 2014, Venezuela has experienced severe economic crisis, including scarcity of basic
necessities such as food and medicine. This has resulted in over-priced goods, scams, and
other forms of economic abuse. We present an investigation of Venezuelans' efforts to form
an alternative, Solidarity Economy (SE) through Facebook Groups. In these groups,
individuals can barter for items at fair prices. We highlight group practices and design
features of Facebook Groups which support solidarity or anti-solidarity behaviors. We …
necessities such as food and medicine. This has resulted in over-priced goods, scams, and
other forms of economic abuse. We present an investigation of Venezuelans' efforts to form
an alternative, Solidarity Economy (SE) through Facebook Groups. In these groups,
individuals can barter for items at fair prices. We highlight group practices and design
features of Facebook Groups which support solidarity or anti-solidarity behaviors. We …
Since 2014, Venezuela has experienced severe economic crisis, including scarcity of basic necessities such as food and medicine. This has resulted in over-priced goods, scams, and other forms of economic abuse. We present an investigation of Venezuelans' efforts to form an alternative, Solidarity Economy (SE) through Facebook Groups. In these groups, individuals can barter for items at fair prices. We highlight group practices and design features of Facebook Groups which support solidarity or anti-solidarity behaviors. We conclude by leveraging design principles for online communities presented by Kollock to present strategies to design more effective SEs in environments of low trust.
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