of queues because the lack of proper planning in the queues causes a great inconvenience
to users of a system. In this article it is proposed a solution to reduce the negative aspects of
university restaurants queues. The proposal describes a queue model that will use the
virtual queue concept and will be accessed through a app. Resumo. Atualmente, existem
vários estudos cientıficos com o objetivo de reduzir as consequências negativas das filas de …