Generating persona consistent dialogues by exploiting natural language inference

H Song, WN Zhang, J Hu, T Liu - … of the AAAI Conference on Artificial …, 2020 - ojs.aaai.org
Proceedings of the AAAI Conference on Artificial Intelligence, 2020ojs.aaai.org
Consistency is one of the major challenges faced by dialogue agents. A human-like
dialogue agent should not only respond naturally, but also maintain a consistent persona. In
this paper, we exploit the advantages of natural language inference (NLI) technique to
address the issue of generating persona consistent dialogues. Different from existing work
that re-ranks the retrieved responses through an NLI model, we cast the task as a
reinforcement learning problem and propose to exploit the NLI signals from response …
Abstract
Consistency is one of the major challenges faced by dialogue agents. A human-like dialogue agent should not only respond naturally, but also maintain a consistent persona. In this paper, we exploit the advantages of natural language inference (NLI) technique to address the issue of generating persona consistent dialogues. Different from existing work that re-ranks the retrieved responses through an NLI model, we cast the task as a reinforcement learning problem and propose to exploit the NLI signals from response-persona pairs as rewards for the process of dialogue generation. Specifically, our generator employs an attention-based encoder-decoder to generate persona-based responses. Our evaluator consists of two components: an adversarially trained naturalness module and an NLI based consistency module. Moreover, we use another well-performed NLI model in the evaluation of persona-consistency. Experimental results on both human and automatic metrics, including the model-based consistency evaluation, demonstrate that the proposed approach outperforms strong generative baselines, especially in the persona-consistency of generated responses.
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