Implementation of cross-disciplinary teams of business and engineering students for quality improvement projects

CS McCahon, JP Lavelle - Journal of Education for Business, 1998 - Taylor & Francis
CS McCahon, JP Lavelle
Journal of Education for Business, 1998Taylor & Francis
In companies that espouse the TQM philosophy, all employees are asked to promote a
common attitude and have a common set of problem-solving skills. Today we see
organizations using cross-functional, cross-discipline teams within the TQM framework to
solve interconnected and cross-boundary problems. In this study, we integrated 29
engineering students enrolled in an advanced industrial management course and 45
business, statistics, and human ecology students in a management of quality course to form …
Abstract
In companies that espouse the TQM philosophy, all employees are asked to promote a common attitude and have a common set of problem-solving skills. Today we see organizations using cross-functional, cross-discipline teams within the TQM framework to solve interconnected and cross-boundary problems. In this study, we integrated 29 engineering students enrolled in an advanced industrial management course and 45 business, statistics, and human ecology students in a management of quality course to form cross-discipline teams, which identified and conducted semester-long quality improvement projects for local businesses and organizations. This article discusses the structure used and educational results of that cross-discipline team experience from the instructors' and the students' perspectives.
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