Improving the perceptions of hotel managers
FJ Garrigós-Simón, D Palacios-Marqués… - Annals of Tourism …, 2008 - Elsevier
FJ Garrigós-Simón, D Palacios-Marqués, Y Narangajavana
Annals of Tourism Research, 2008•ElsevierThis research seeks to identify the importance of various capabilities and psychosociological
factors of hotel managers, in order to improve their perception of the competitive
environment emerging in the post-Internet era. Specifically, the study analyzes the relevance
of education, experience, globalization capabilities, networking, creativity and vision of the
future, and other factors related to personality and leadership, to advance the accuracy of
this perception. The research used questionnaires with Spanish hotel managers, a Delphi …
factors of hotel managers, in order to improve their perception of the competitive
environment emerging in the post-Internet era. Specifically, the study analyzes the relevance
of education, experience, globalization capabilities, networking, creativity and vision of the
future, and other factors related to personality and leadership, to advance the accuracy of
this perception. The research used questionnaires with Spanish hotel managers, a Delphi …
This research seeks to identify the importance of various capabilities and psychosociological factors of hotel managers, in order to improve their perception of the competitive environment emerging in the post-Internet era. Specifically, the study analyzes the relevance of education, experience, globalization capabilities, networking, creativity and vision of the future, and other factors related to personality and leadership, to advance the accuracy of this perception. The research used questionnaires with Spanish hotel managers, a Delphi study with international experts, and structural equation modeling to test the hypotheses formulated. The results corroborate the model established, and stress the importance of the education and globalization capabilities in this field.
Elsevier
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