Legal Reform the Meaning of Final and Binding Decisions of the Consumer Dispute Resolution Agency (Review of the Consumer Protection Act and Supreme Court …
N Rehman, MH Masykur… - Journal of Law and Legal …, 2024 - 103.23.102.168
Consumer disputes in Indonesia can be resolved outside the court system through the
Consumer Dispute Settlement Agency (BPSK), which issues decisions considered final and
binding. Despite this, the legal framework permits objections to these decisions at the District
Court, and further appeals to the Supreme Court, leading to considerable legal uncertainty.
This research seeks to clarify the true nature of final and binding as applied to BPSK
decisions under Article 54 (3) of Law 8/1999. Utilizing a normative juridical approach with …
Consumer Dispute Settlement Agency (BPSK), which issues decisions considered final and
binding. Despite this, the legal framework permits objections to these decisions at the District
Court, and further appeals to the Supreme Court, leading to considerable legal uncertainty.
This research seeks to clarify the true nature of final and binding as applied to BPSK
decisions under Article 54 (3) of Law 8/1999. Utilizing a normative juridical approach with …
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