Leveraging enterprise social network technology: understanding the roles of compatibility and intrinsic motivation
Purpose This study explores the factors influencing the value of enterprise social media
(ESM) from the perspective of compatibility. Establishing a theoretical model based on
compatibility theory, the authors examine the effects of two dimensions of compatibility and
the mediating effects of employees' intrinsic motivations. ESM is an important tool that helps
companies to enhance knowledge sharing and cross-department collaboration. Thus, it is
important to understand factors that can facilitate the role of ESM in improving enterprise …
(ESM) from the perspective of compatibility. Establishing a theoretical model based on
compatibility theory, the authors examine the effects of two dimensions of compatibility and
the mediating effects of employees' intrinsic motivations. ESM is an important tool that helps
companies to enhance knowledge sharing and cross-department collaboration. Thus, it is
important to understand factors that can facilitate the role of ESM in improving enterprise …
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