Methodological support for business process redesign in health care: a literature review protocol

RJB Vanwersch, K Shahzad… - … Journal of Care …, 2011 - journals.sagepub.com
International Journal of Care Pathways, 2011journals.sagepub.com
Research efforts that aim to develop methodological support for the redesign of business
processes in the health-care domain are fragmented and performed in different domains.
Due to these characteristics, it can be expected to be difficult to establish the state-of-the art
with respect to this body of knowledge. This paper presents a research protocol that was
developed prior to a literature review in this field, which illustrates the structure and rigor that
we deem necessary to overcome the noted obstacles.
Research efforts that aim to develop methodological support for the redesign of business processes in the health-care domain are fragmented and performed in different domains. Due to these characteristics, it can be expected to be difficult to establish the state-of-the art with respect to this body of knowledge. This paper presents a research protocol that was developed prior to a literature review in this field, which illustrates the structure and rigor that we deem necessary to overcome the noted obstacles.
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