BIM adoption entails substantial challenges such as the operational skills and knowledge for the users and it is required to understand the commands, protocols and standards of the environment in which they operate. Furthermore, different building types and applications or purpose of use of a BIM model add another layer of complexity in understanding the required protocols and standards. Thus, the acquisition of this operational knowledge and skills is fundamental impediment that restricts the adoption of BIM if it is not rigorously considered. Effective development of the aforementioned skills and knowledge to exploit the new BIM technologies for lean practices is not trivial problem. On the contrary, it requires conceptual and process knowledge to conform and create organisational, inter-organisational quality and requirements, which are likely to be a mixture of both organisation and project driven needs. In this paper, the learning experience derived from a KTP Knowledge Transfer Partnership project of BIM adoption and Implementation between the University of Salford and John McCall Architects JMA in Liverpool, UK is reviewed and discussed. During the project, many of the challenges of training members of staff to use newly introduced BIM tools were addressed. How members of staff were educated in the use of BIM is considered and evaluated within this paper.