Patient experience with outpatient encounters at public hospitals in Shanghai: examining different aspects of physician services and implications of overcrowding
Y Bao, G Fan, D Zou, T Wang, D Xue - PloS one, 2017 - journals.plos.org
Background Over 90% of outpatient care in China was delivered at public hospitals, making
outpatient experience in this setting an important aspect of quality of care. Objective To
assess outpatient experience with different aspects of physician services at China's public
hospitals and its association with overcrowding of the hospital outpatient departments.
Research design Retrospective analysis of a large survey of outpatient experience in
Shanghai, China. We tested the hypotheses that patient experience was poorer with …
outpatient experience in this setting an important aspect of quality of care. Objective To
assess outpatient experience with different aspects of physician services at China's public
hospitals and its association with overcrowding of the hospital outpatient departments.
Research design Retrospective analysis of a large survey of outpatient experience in
Shanghai, China. We tested the hypotheses that patient experience was poorer with …
Patient experience with outpatient encounters at public hospitals in Shanghai: examining different aspects of physician services and implications of overcrowding.
BYH Bao YuHua, FGR Fan GuanRong… - 2017 - cabidigitallibrary.org
Background: Over 90% of outpatient care in China was delivered at public hospitals, making
outpatient experience in this setting an important aspect of quality of care. Objective: To
assess outpatient experience with different aspects of physician services at China's public
hospitals and its association with overcrowding of the hospital outpatient departments.
Research design: Retrospective analysis of a large survey of outpatient experience in
Shanghai, China. We tested the hypotheses that patient experience was poorer with …
outpatient experience in this setting an important aspect of quality of care. Objective: To
assess outpatient experience with different aspects of physician services at China's public
hospitals and its association with overcrowding of the hospital outpatient departments.
Research design: Retrospective analysis of a large survey of outpatient experience in
Shanghai, China. We tested the hypotheses that patient experience was poorer with …