Quality control is a technique used to control, manage manufacturing processes and
services by analyzing, managing and improving products using statistical methods. This
study aims to determine the cause of defects in production by providing suggestions for
improvement in the process of making a veil. The steps of this research procedure are
carried out several stages including moving average, exponential smoothing, define,
measure, analyze, improve, control. The results of this research show that the defect of hood …