Personal experience and the evaluation of participatory instruments in Spanish cities

J Font, C Navarro - Public Administration, 2013 - Wiley Online Library
The article examines the role that personal experience with participatory mechanisms plays
in the explanation of the perceived efficacy of these instruments. The first part demonstrates
that, contrary to most expectations, citizens who have direct experience with these
processes have a more negative evaluation of their performance. Where does this frustration
effect come from? The second part analyzes three potential explanations of why this pattern
emerges:(1) overly high prior expectations;(2) the existence of an underdeveloped …

Personal experience and the evaluation of participatory instruments in Spanish cities

J Font Fábregas, C Navarro Yáñez - 2013 - digital.csic.es
The article examines the role that personal experience with participatory mechanisms plays
in the explanation of the perceived efficacy of these instruments. The first part demonstrates
that, contrary to most expectations, citizens who have direct experience with these
processes have a more negative evaluation of their performance. Where does this frustration
effect come from? The second part analyzes three potential explanations of why this pattern
emerges:(1) overly high prior expectations;(2) the existence of an underdeveloped …
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