Reputation, reputational risk and reputational crisis in the banking industry: State of the art and concepts for improvements
Managing Reputation in The Banking Industry: Theory and Practice, 2016•Springer
The chapter introduces the relevance of reputation for the survival of banks. It discusses the
state-of-the-art cornerstones regarding reputation, reputational risk and reputational crisis in
the banking industry. The main concepts related to banks' reputations and reputational
damage are explored in depth, focusing on reputational risk management and regulatory
approaches for reputational risk. Based on these investigations, an original model for the
analysis of banks' reputations and reputational crises, enriched by several variables of …
state-of-the-art cornerstones regarding reputation, reputational risk and reputational crisis in
the banking industry. The main concepts related to banks' reputations and reputational
damage are explored in depth, focusing on reputational risk management and regulatory
approaches for reputational risk. Based on these investigations, an original model for the
analysis of banks' reputations and reputational crises, enriched by several variables of …
Abstract
The chapter introduces the relevance of reputation for the survival of banks. It discusses the state-of-the-art cornerstones regarding reputation, reputational risk and reputational crisis in the banking industry. The main concepts related to banks’ reputations and reputational damage are explored in depth, focusing on reputational risk management and regulatory approaches for reputational risk. Based on these investigations, an original model for the analysis of banks’ reputations and reputational crises, enriched by several variables of reputational alarm, is proposed.
Springer
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