Resilience from a stakeholder perspective: the role of next of kin in cancer care
Objective The aim of this article was to provide new knowledge on how next of kin are co-
creators of resilient performance, as seen from the viewpoint of the healthcare personnel
and managers. The following research question guided the study: How are next of kin
involved in shaping resilience within cancer care in hospitals? Methods The design of the
study is a case study of cancer departments in two Norwegian hospitals. Data collection
included a total of 32 qualitative semistructured interviews at two organizational levels …
creators of resilient performance, as seen from the viewpoint of the healthcare personnel
and managers. The following research question guided the study: How are next of kin
involved in shaping resilience within cancer care in hospitals? Methods The design of the
study is a case study of cancer departments in two Norwegian hospitals. Data collection
included a total of 32 qualitative semistructured interviews at two organizational levels …
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