Steps toward a science of service systems
The service sector accounts for most of the world's economic activity, but it's the least-studied
part of the economy. A service system comprises people and technologies that adaptively
compute and adjust to a system's changing value of knowledge. A science of service
systems could provide theory and practice around service innovation
part of the economy. A service system comprises people and technologies that adaptively
compute and adjust to a system's changing value of knowledge. A science of service
systems could provide theory and practice around service innovation
The service sector accounts for most of the world's economic activity, but it's the least-studied part of the economy. A service system comprises people and technologies that adaptively compute and adjust to a system's changing value of knowledge. A science of service systems could provide theory and practice around service innovation
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