… is identifying the impact of customer satisfaction and trust on loyalty in e-commerce and
identifying the … This study investigates the effect of customer satisfaction and trust on loyalty in …

… Third, we tested the direct effect of customer satisfaction and trust on customer loyalty. The
argument that satisfaction and trust are antecedents and positively related to loyalty is also …

… Also, the present study confirmed the positive impact of quality on customer loyalty
through perceived value and satisfaction, as suggested by the relevant research literature. In …

… that B2C e-commerce customer loyalty in Saudi Arabia is strongly influenced by customer
satisfaction but weakly influenced by customer trust. The study limitations, implications, along …

… effect of service quality on satisfaction, service quality on trust, service quality on loyalty,
satisfaction on loyalty and trust on loyalty… The population in this study are all consumers who …

… toward a particular e-commerce website. This study also analyzes the effect of online
customer satisfaction and customer trust as key factors influencing online customer loyalty. A …

… impact of a satisfied online customer on the online shopping experience. Accordingly, the
electronic satisfaction effect … E-loyalty customer is fundamental for e-commerce sustainability, …

… customer trust and loyalty and provides interesting perspective of … consumers. The findings
of the study are beneficial for the e-commerce industry in enhancing ECT and e-loyalty and …

… impact of individual dimensions of perceived service quality on customer satisfaction, trust
and loyalty in e‐commerce … positive direct effects on both customer satisfaction and trust. The …

… is higher than what has been achieved with e-commerce. The main differences can be
perceived in the intimacy reached in the relationship with the user, geolocation, and a constant …