The influence of price, facilities, and service quality on re-staying interest

R Fetra, T Pradiani - ADI Journal on Recent Innovation, 2023 - adi-journal.org
R Fetra, T Pradiani
ADI Journal on Recent Innovation, 2023adi-journal.org
This study aims to determine the impact of price, facilities and quality of service, in part or in
combination, on intention to stay again. This study is a post hoc study using a quantitative
approach. The sampling technique used the probability sampling technique, ie simple
random sampling, and sampled customers who stayed at The Singhasari Resort Batu more
than once from a total of 100 respondents. Sampling was performed according to the Slovin
formula. The results of this study show that (1) price has a positive and significant effect on …
Abstract
This study aims to determine the impact of price, facilities and quality of service, in part or in combination, on intention to stay again. This study is a post hoc study using a quantitative approach. The sampling technique used the probability sampling technique, ie simple random sampling, and sampled customers who stayed at The Singhasari Resort Batu more than once from a total of 100 respondents. Sampling was performed according to the Slovin formula. The results of this study show that (1) price has a positive and significant effect on the intention to stay again,(2) facilities have a positive and significant effect on the intention to stay again, and (3) quality of service. has a positive and significant effect.(4) Prices, facilities, and quality of service all have a positive and significant impact on revisit intentions at the same time.
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