In the New England states, tree wardens are local officials responsible for the preservation, maintenance and stewardship of municipal public trees. This study explores the emerging professional challenges, duties and responsibilities of tree wardens, from the subject’s point of view, by conducting in-person, semi-structured qualitative research interviews with 50 tree wardens throughout Massachusetts. Many of the findings corroborate previous literature, including that tree wardens are typically housed in a municipal department (often public works or highway), that tree wardens routinely interact with a wide variety of local organisations (representatives from other municipal departments, community volunteer associations) and that as community size increases, tree wardens typically have access to a greater pool of resources to carry out urban forest management. A newer finding is that the subject of urban forest health arose as a topic of great importance for tree wardens, as nearly all interviewees (n = 49) indicated that they monitor for urban forest pests and that they would like further continuing education concerning this subject.