[PDF][PDF] Web Conferencing: An important tool of knowledge management-A case study of ABB Ltd

VM Grover - Lingaya's journal of management, 2009 - researchgate.net
Lingaya's journal of management, 2009researchgate.net
Web Conferencing is a newly emerging technology through which individuals or groups can
communicate in real time with each other. Nowadays web conferencing has been proving
an important communication tool of knowledge management in modern organizations
characterized by highly sophisticated and diversified technologies. This paper analyses a
case study of ABB Ltd to highlight that how online conferencing helped the company in
supporting collaborative behaviors for knowledge management (KM) which resulted in …
Abstract
Web Conferencing is a newly emerging technology through which individuals or groups can communicate in real time with each other. Nowadays web conferencing has been proving an important communication tool of knowledge management in modern organizations characterized by highly sophisticated and diversified technologies. This paper analyses a case study of ABB Ltd to highlight that how online conferencing helped the company in supporting collaborative behaviors for knowledge management (KM) which resulted in making a strong knowledge base, knowledge sharing culture and highly interactive work teams.
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