A multi-criteria decision making for innovation services attributes: An empirical study of mobile banking system

WR Lin, YH Wang, KH Shih - Journal of Testing …, 2015 - asmedigitalcollection.asme.org
The purpose of this paper is to present an evaluation model that adopts an integrated
approach for mobile banking service elements selection decision in the banking industry …

Evaluation and management of new service concepts: An ANP-based portfolio approach

H Lee, C Kim, Y Park - Computers & Industrial Engineering, 2010 - Elsevier
One of the most crucial decisions in service development is concept selection. Nevertheless,
little attention has been paid to evaluation of new service concepts (NSCs). This study …

The MCDM approach for evaluating mobile banking system service: a study of the cross-industries integration perspective

WR Lin - Journal of Accounting, Finance & Management …, 2014 - search.proquest.com
This study summarized the viewpoints of the banking industry, telecommunications industry,
and system integration service providers to propose an integrated method for evaluating the …

A multicriteria analysis on the strategies to open Taiwan's mobile virtual network operators services

GL Fu, C Yang, GH Tzeng - International Journal of Information …, 2007 - World Scientific
This study investigates the trends followed by MVNOs (Mobile Virtual Network Operators) in
the last three years and analyzes the strategies that can contribute to the success of …

[PDF][PDF] Service quality of mobile banking systems

CY Lin, KH Shih - Management, Knowledge and Learning …, 2013 - toknowpress.net
This study aimed to promote the use of mobile transaction services and summarize 13
service items affecting mobile banking transactions, functional programs, and accessibility …

[HTML][HTML] Improving financial service innovation strategies for enhancing china's banking industry competitive advantage during the fintech revolution: A Hybrid MCDM …

Q Zhao, PH Tsai, JL Wang - Sustainability, 2019 - mdpi.com
The recent emergence and rapid growth of new financial services by financial technology
(Fintech) companies have driven banking institutions towards operational innovation in …

Development of an expert selection system to choose ideal cities for medical service ventures

CT Lin, MC Tsai - Expert Systems with Applications, 2009 - Elsevier
For ensuring the successful implementation of medical service investments, here an expert
selection system of how ventures can better evaluate and select a favorable city to invest …

[HTML][HTML] Selection of technological innovation for service-orientated enterprises

Y Yang, L Guo, Z Zhong, M Zhang - Sustainability, 2018 - mdpi.com
Technological innovation is a vital method for enterprises to remain sustainably competitive.
Highlighting the emerging information technology such as cloud computing, big data, and …

Optimal strategy for the smartphone industry in Taiwan: HTC case study

YF Chen, BC Chen, WY Chen, CW Tsai… - International Journal of …, 2012 - igi-global.com
Smartphone development has opened the door to many future business opportunities. Many
smartphone manufacturers in Taiwan have received orders from large international …

Finding critical criteria of evaluating electronic service quality of Internet banking using fuzzy multiple-criteria decision making

YC Hu, PC Liao - Applied Soft Computing, 2011 - Elsevier
Internet banking provides users diverse financial service through the Internet. Under the
environment of drastic competition, in order to make customers proceed with transactions on …