Delves into crisis management for companies. Comparison between companies who have
overcome crises and those who did not prepare ahead of time; Importance of preventing a …

Publisher Summary This chapter explains crisis management. The keys to crisis
management are anticipation, planning, preparation, and training. Much of the responsibility …

This thesis provides an indepth analysis of crisis management as a newly evolved branch of
management theory. The premise of this research project is that crises are inevitable in …

A bad public image has the power to make or break even multibillion-dollar corporations. A
crisis can tarnish the most positive of corporate images, even that of an organization with …

This thesis reviews published literature on crisis management and provides lessons that can
be learned from past experiences. It establishes the origins of crisis communications …

Publisher Summary This chapter provides details related to crisis management. The keys to
crisis management are anticipation, planning, preparation, and training. Much of the …

A new specialization within management has emerged over the past decade: crisis
management. While some managers have become adept at containing the negative fallout …

A series of memoranda to a fictitious chief executive officer illustrate that there is a rational
way to select which potential crises an organization should prepare for and which can be" …

Discusses crisis management planning among companies in the United States. Difference
in impact of unexpected product disasters on individual companies; Influence of the …

This article draws upon the diverse writings on crisis response strategies (CRS) to construct
a set of lessons for would-be crisis managers. The lessons are guidelines managers can …