Customer Service has a considerable role. In order to retain the loyal customer, their attitude
should be friendly, courteous, patient, and willing to listen to what customer said. Good …

The General purpose of study was to determine the presence or absence of the influence of
interpersonal communication and service quality toward consumer satisfaction. The …

Communication is a basic human activity, with people communicate can relate to each other
in everyday life wherever human being. Interpersonal communication is communication …

The background of this research was the effect of Customer to Customer Interaction affect
satisfaction, word of mouth, in mandarin oriental hotel. The objective of this research is to …

This study aims to identify factors empthy service quality on customer satisfaction at PT.
BANK RAKYAT INDONESIA Tbk Barabai. Analysis techniques used are associative Causal …

Interpersonal communication is very important in a business organization because it has a
significant influence on customer loyalty. The purpose of this studt is look at the effect of …

Achieving sales targets is not easy, it takes hard work, for example providing friendly service,
so consumers feel happy. The logic above is a fact that must be realized, considering that …

This study aims to test and analyze the quality of service, corporate image, customer
satisfaction, and word of mouth. This research was conducted at PT. BPR Krisna Yuna …

The study is to analyze the influence of thequality of service to customer satisfaction in riau
library the region. This is the kind of researcheksplanatory that uses the method research …

As this study aimed to examine which influence the nonverbal communication of service
provider has upon service performance in terms of service industry, the specific objectives …