A review of big data analytics for customer relationship management

WKR Perera, KA Dilini… - 2018 3rd International …, 2018 - ieeexplore.ieee.org
Big Data Analytics is a major research topic in the business world and maintaining a good
Customer Relationship Management is a major requirement. Handling Big Data according …

Big data: Current challenges and future scope

A Ashabi, SB Sahibuddin… - 2020 IEEE 10th …, 2020 - ieeexplore.ieee.org
Big Data encompasses huge amounts of raw material which influence multitude of research
fields as well as different industries performance such as business, marketing, social …

Enhanced knowledge acceleration estimator optimally with MARS to business metrics in merchant ecosystem

R Syah, M Elveny, MKM Nasution… - 2020 4rd International …, 2020 - ieeexplore.ieee.org
Business Intelligence and Analytics (BIA) can be utilized to help different business choices
from operational towards a more decisive strategic plan. There needs to be, a priority scale …

[HTML][HTML] Big data contribution in desktop and mobile devices comparison, regarding airlines' digital brand name effect

DP Sakas, NT Giannakopoulos - Big data and cognitive computing, 2021 - mdpi.com
Rising demand for optimized digital marketing strategies has led firms in a hunt to harvest
every possible aspect indicating users' experience and preference. People visit, regularly …

The impact of the decision-making role on perceived satisfaction, value for money, and reinvest intentions at varying levels of perceived financial performance in the …

K Haverila, M Haverila… - Journal of Marketing …, 2024 - Taylor & Francis
Business resources and processes such as Big Data Marketing Analytics (BDMA) are
becoming increasingly focused on meeting the needs and objectives of customers …

Assessment of factors influencing intent-to-use Big Data Analytics in an organization: pilot study

W Madhlangobe, L Wang - … Conference on Smart City; IEEE 4th …, 2018 - ieeexplore.ieee.org
Big Data Analytics is a cross-section of big data, machine learning and modeling processes
of examining large data sets to uncover hidden patterns, unknown correlations, trends and …

[HTML][HTML] Impact of big data on innovation, competitive advantage, productivity, and decision making: literature review

NU Shahid, NJ Sheikh - Open Journal of Business and Management, 2021 - scirp.org
Advances in the field of technology enabled individuals and businesses to collect large
amounts of data (structured and unstructured) from various sources like never before. Data …

Big data analytics in strategic sales performance: mediating role of CRM capability and moderating role of leadership support

S Chatterjee, R Chaudhuri, D Vrontis - EuroMed Journal of Business, 2022 - emerald.com
Purpose This study investigates how the combined effects of big data ability and CRM
capability could impact on an organization's strategic sales performance (SSP), and how the …

[HTML][HTML] Digitalization and its impact on contemporary marketing strategies and practices

TH Cham, JH Cheah, MA Memon, KS Fam… - Journal of Marketing …, 2022 - Springer
Since its inception, technology has transformed the way businesses operate and the
consumption of goods and services.(Matarazzo et al. 2021; Sestino et al. 2020). For …

[HTML][HTML] Big data analytics and innovation in e-commerce: current insights and future directions

AA Alsmadi, A Shuhaiber, M Al-Okaily… - Journal of Financial …, 2023 - Springer
Big data analytics (BDA), as a new innovation tool, played an important role in helping
businesses to survive and thrive during great crises and mega disruptions like COVID-19 by …