Co-creation is described as a resource integration process involving actors that are linked
within a service ecosystem. This process occurs when value propositions attract actors to …

Purpose The purpose of this paper is to assess, clarify and consolidate the terminology
around the co-creation of services, establish its forms and identify its outcomes, to resolve …

Purpose Understanding the outcomes of co-creation (CC) in healthcare is increasingly
gaining multidisciplinary scientific interest. Although more and more service management …

Through an exploration of (a) the origins and evolution of co-design and (b) the recent
application of related practices in the context of improving the quality of healthcare services …

The starting point for this research is that value co-creation is difficult to observe empirically,
whereas actor engagement is observable and thus more likely to be designable and …

Background: In recent years, consumer participation in health care has gained critical
importance as health care organizations (HCOs) seek varied avenues to enhance the …

Purpose There is a need to understand value co-creation in service ecosystems that engage
multiple actors with different goals. This study aims to extend the understanding of value co …

Both health care practice and academe recognize that organizations should modify their
business practices to adopt cocreative behaviors and a service-dominant orientation …

Most descriptions of service ecosystems, which provide the foundations for value co-
creation, focus on resource integration. In contrast, this article emphasizes the actor's key …

IMPACT Public services are increasingly thought of in terms of the public value they provide.
Co-creation is a popular public service management tool to provide services that benefit …