The actor: The key determinator in service ecosystems

B Tronvoll - Systems, 2017 - mdpi.com
Most descriptions of service ecosystems, which provide the foundations for value co-
creation, focus on resource integration. In contrast, this article emphasizes the actor's key …

Creating harmony through a plethora of interests, resources and actors: the challenging task of orchestrating the service ecosystem

A Carida', M Colurcio, B Edvardsson… - Journal of Service Theory …, 2022 - emerald.com
Purpose There is a need to understand value co-creation in service ecosystems that engage
multiple actors with different goals. This study aims to extend the understanding of value co …

Service-dominant logic, service ecosystems and institutions: An editorial

ICL Ng, SL Vargo - Journal of Service Management, 2018 - emerald.com
Over the last few decades, there have been significant shifts in the academic
conceptualization of value creation and markets. The first is a move away from viewing them …

A critical analysis of service ecosystems research: rethinking its premises to move forward

M Mustak, L Plé - Journal of Services Marketing, 2020 - emerald.com
Purpose This study aims to examine the development of service ecosystems literature and
its four premises as follows: the characterization of service ecosystems as loosely coupled …

Innovation in service ecosystems—Breaking, making, and maintaining institutionalized rules of resource integration

K Koskela-Huotari, B Edvardsson, JM Jonas… - Journal of Business …, 2016 - Elsevier
Drawing on service-dominant logic and institutional theory, this paper examines innovation
as a process that unfolds through changes in the institutional arrangements that govern …

Value cocreation and service systems (re) formation: A service ecosystems view

SL Vargo, MA Akaka - Service Science, 2012 - pubsonline.informs.org
This article explores a service-dominant (SD) logic, service-ecosystems approach to
studying value cocreation and the (re) formation of service systems. We outline the central …

In/visible-conceptualizing service ecosystem design

J Vink - 2019 - diva-portal.org
This thesis explores and advances the evolving understanding of service design in service
research. The study problematizes the prevailing view of service design as the design of …

Tensions and trade-offs in multi-actor service ecosystems

JR McColl-Kennedy, L Cheung, LV Coote - Journal of Business Research, 2020 - Elsevier
The purpose of this article is to:(1) understand tensions and trade-offs that actors make
through activities and interactions in their service ecosystem stemming from differing …

Exploring power strategies for transformation in a service-ecosystem

J Hogg - Journal of Service Theory and Practice, 2024 - emerald.com
Purpose The paper covers the topic of power strategies between actors and the interplay
between the service ecosystem and the actor (s), and vice versa. The paper addresses the …

Resource integration: concepts and processes

L Peters - The SAGE handbook of service-dominant logic, 2018 - torrossa.com
What do we mean then by the term resource integration in SD logic, particularly as it
explicitly moves away from a more traditional focus on units of output to a focus on activities …