organizations have begun to adopt a continuous learning philosophy which has promoted a
rise in formal training programs. Today, end-user training and learning are big budget items …

H enry H. P hilcox specifically, we employed a qualitative research design and focused on
end-user training within the Internal Revenue Service. The results suggest that training is …

End-User Training (EUT) has enjoyed a rich tradition of research in Information Systems.
However, with the growing pace of change in technology and the dynamic nature of …

Evaluating end-user training programs Page 1 66 January 2005/Vol. 48, No. 1
COMMUNICATIONS OF THE ACM Page 2 COMMUNICATIONS OF THE ACM January 2005/Vol …

Effective training is a key factor in determining the success of end‐user computing (EUC) in
organizations. Software training research often focuses on one outcome of training …

This book, which is written from the perspective of a practicing human resources manager,
presents 17 case studies illustrating how technology is driving a new training paradigm. The …

The dramatic increase of end-user computing at all levels within organizations offers major
opportunities for businesses. It can provide enhanced possibilities for using information …

In today's fast changing environment marked by innovation in information technology (IT) at
great speed, organizations need to take a holistic view of IT training by formulating …

The importance of effective training in ensuring the success of End-User Computing (EUC)
has been emphasized by several researchers in MIS. A vast amount of evidence from …

With the advent of powerful microcomputers and software, end-user computing has become
an important competitive weapon for organizations. However, little is known about what …