This paper presents the results of 38 case and field studies from 57 published papers
spanning two decades of group support systems (GSS) research. It organizes the …

The authors present the results of a group support system field study conducted at an IBM
site. Data collected included session pre-and postquestionnaires and facilitator observations …

This paper takes one meta-analytic approach to reviewing the body of group support
systems (GSS) literature. Over 230 GSS papers were examined, and of the 55 that …

Reports on the results of 200 group support system (GSS) experiments that have been
published between 1971 and June 1998. 1582 hypotheses resulting from pairings of …

For many years, we have heard rumors of the downfall and death of group support systems
(GSS) research. In this paper, we argue that the nay-sayers are wrong, as many have been …

A decade of research, development, and implementation of group support systems has
occasioned the learning of many lessons. The paper uses a heuristic model to compare …

This paper presents a descriptive evaluation of 54 case and field studies from 79 published
papers spanning two decades of group support systems (GSS) research. It organizes the …

The paper provides product profiles and a comparison of alternative group support systems
(GSS). Following a description of the underlying philosophies, perspectives, and evolution of …

The introduction of group support systems (GSS) into organizations has created a new role--
the GSS facilitator. None of the research to date has defined the role of the facilitator in depth …

Some authors have claimed that much research concerning the success of group support
systems (GSS) has been inconclusive. This study examines the multitude of measures of …